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Privacy Policy

Last updated: 20/4/2026

Welcome to AssignHelp AI. We respect your privacy and are committed to protecting your personal information.

1. Who we are

AssignHelp AI is an online platform that provides study support, explanatory content, and assignment-help guidance for learning purposes only.

2. What information we collect

3. How we collect information

4. Why we collect your information

5. Learning-use notice

AssignHelp AI is intended to support learning and understanding. Users must not submit generated content as their own work where this would breach academic integrity rules.

6. Cookies and analytics

We may use cookies and similar technologies to keep you logged in, remember preferences, understand site usage, and improve security and performance. You can usually control cookies through your browser settings.

7. Payments

If you subscribe to a paid plan, payment details are usually processed by a third-party payment provider. We do not store full card details on our servers unless explicitly stated.

8. Disclosure of information

We do not sell your personal information.

9. Data storage and security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no online platform can guarantee absolute security.

10. Access, correction, and deletion

You may request access to, correction of, or deletion of your personal information by contacting us at: assignhelpai@gmail.com

11. International users

If you access AssignHelp AI from outside Australia, your information may be processed and stored in other countries where our service providers operate.

12. Retention

We retain personal information only for as long as reasonably necessary for service delivery, compliance, dispute resolution, security, and legitimate business purposes.

13. Children

This website is not intended for children under 13 without parental or guardian supervision.

14. Complaints

If you have a privacy complaint, contact us first at: assignhelpai@gmail.com. We will try to respond within a reasonable time.

15. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated date.

Refund Policy

Last updated: 20/4/2026

This Refund Policy applies to subscriptions and paid services purchased through AssignHelp AI.

1. Free plan

We offer a free plan with limited usage so users can try the platform before subscribing.

2. Pro subscriptions

If you upgrade to Pro, you will receive access to paid features for the billing period selected at checkout.

3. Change-of-mind refunds

Unless required by law, we do not provide refunds for:

4. When refunds may be available

We may consider a full or partial refund where:

5. Consumer rights

Nothing in this policy excludes, limits, or replaces rights you may have under the Australian Consumer Law or other applicable laws.

6. Cancelling subscriptions

You may cancel your subscription at any time. Unless stated otherwise at checkout:

7. Requesting a refund

To request a refund, email: assignhelpai@gmail.com

Include:

8. Processing time

If a refund is approved, it will usually be returned to the original payment method within a reasonable processing period, depending on your payment provider.

9. Chargebacks

If you believe a payment was made in error, please contact us first so we can try to resolve it before a chargeback is initiated.

Terms and Conditions

Last updated: 20/4/2026

By accessing or using AssignHelp AI, you agree to these Terms and Conditions.

1. About the service

AssignHelp AI is an online platform that provides educational support, explanations, and study assistance. It is intended for learning purposes only.

2. Eligibility

You must be at least 18 years old, or have permission from a parent, guardian, school, or other lawful authority to use this website.

3. Acceptable use

You agree to use the platform lawfully and responsibly. You must not:

4. Academic integrity

The platform is designed to help users understand concepts and improve learning. You are responsible for how you use any output. AssignHelp AI does not accept responsibility for plagiarism, academic penalties, or misuse of content.

5. Accounts

You are responsible for:

We may suspend or terminate accounts that breach these Terms.

6. Free and paid access

We may offer:

We may change features, limits, or pricing from time to time with reasonable notice where required.

7. Payments and renewals

If you purchase a subscription:

8. Refunds

Refunds are governed by our Refund Policy and any rights you have under applicable law.

9. Intellectual property

All website content, branding, software, design, and non-user-generated materials on AssignHelp AI remain our property or the property of our licensors.

You retain rights in content you submit, but you grant us a limited right to process, store, and use it to operate and improve the service.

10. Generated content

We do not guarantee that generated content will be fully accurate, complete, suitable for your institution’s rules, or free from errors. You must review and use your own judgment before relying on any output.

11. Availability

We aim to keep the service available, but we do not guarantee uninterrupted or error-free access. We may suspend, update, or modify the service at any time.

12. Third-party services

We may use third-party services such as hosting, analytics, authentication, and payment providers. Your use of those elements may also be subject to their terms and policies.

13. Limitation of liability

To the maximum extent permitted by law, AssignHelp AI is not liable for:

Nothing in these Terms excludes rights that cannot lawfully be excluded.

14. Indemnity

You agree to indemnify us against claims, losses, and expenses arising from your misuse of the platform or your breach of these Terms to the extent permitted by law.

15. Privacy

Your use of the website is also governed by our Privacy Policy.

16. Termination

We may suspend or terminate your access if you breach these Terms or misuse the platform.

17. Changes to terms

We may update these Terms from time to time. Continued use of the website after updated Terms are posted means you accept the revised Terms.

18. Governing law

These Terms are governed by the laws of South Australia, Australia, unless another mandatory law applies.

19. Contact

For questions, complaints, or legal notices, contact: assignhelpai@gmail.com.